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Options > System Parameters Configuration
|
System Parameters Configuration
|
The System
parameters dialog allows the System Administrator to modify parameters
that define the EntraPass system.
This
dialog may be accessed from a workstation or a server.
Parameters
have been grouped together under different labels such as
Server,
Gateway,
Firmware,
Image, etc. If the Video Integration feature is enabled in your system,
the corresponding parameters will appear under the Video label.
Server
Parameters
Under the
tab,
you can define
server
logs capacity, diagnostic capabilities, security parameters, disk free
space threshold,
network
alarms and button status.
E-mail Server
EntraPass
offers users the ability to send reports using email capabilities. This
function can also be used with SMTP servers asking for a user authentication.
Note: SSL secured
connections are not supported.
1 - In the field,
enter the IP address of the Email server that will be used for sending
emails.
2 - In the field, enter the number of the port that will be used
for sending emails (usually 25).
3 - Enter a valid Email address in the field. This email
address will be used for authenticating the email server.
4 -
Authentication:
These options can be used to configure the authentication method.
•
No authentication
:
No authentication will be applied.
•
SMTP authentication
:
An authentication, sent on the SMTP port, must be validated before the
message is released.
•
POP3 authentication
:
An authentication, sent on the POP3 port, must be validated before the
message is released.
5 -
Send
to
: Recipient’s
address for the message to be sent.
6 -
Test
button:
Send a test message with the selected parameters. According to the test
results, different error or success messages could be displayed.
Note:
The
email port value is set to 25 by default. You may leave it as is or change
this value to another available port on the network (between 0 and 65,535).
For information about setting of the email server, contact the network
administrator.
Server
Logs
You
can define the maximum number of records to store in the system logs and
the system error logs (up to 100,000). Records include transactions such
as: login to server, logout from server, disconnection, connection, stop
or start server, registration requested, etc. These records are kept with
the date/time, the workstation (where the event or error came from), the
operator and the description of the transactions.
Disk
Space
The
Disk Space feature has been developed as a protection against system failures
that may be caused by the lack of disk space. This feature allows you
to monitor the amount of free disk space for optimal system operation
or for generating reports. In fact, EntraPass offers the ability to have
the system abort the execution of a report if the free disk space has
reached a specified threshold.
•
(MB)
: scroll-down
list: specify a disk free space threshold that indicates when you want
the system to send a message when the amount of free space falls below
the value indicated. This value is in mega bytes. The range value is 2000
up to 99999 MB.
•
:
enter the amount of time between notifications when the disk free space
has reached the quota specified in the
field.
For example, if you enter 00:30 in the field, a system warning will be
displayed every half hour. The time range value is 00:10 to 24:00.
• Archival Path: Enter the archival path. Saving historical data on a different drive will improve system performance.
•
Uninterrupted backup
:
When this option is checked, the main server do not close the tables during
the synchronization with the mirror database. Messages can still be received
and the database viewed. A yellow button is then displayed on the left to
indicate that the system is in read only mode.
Redundant
Server
Note: The
Redundant Server component will be available only if it has been previously
registered.
You
can define the Auto-restart delay (m:ss)
for the Mirror Database and Redundant Server. The time range value is
1:00 to 9:59.
Quick synchronize:
When this option is checked, the main server does not close the tables during
the synchronization with the mirror database. Messages can still be received
and the database viewed. A yellow button is then displayed on the left to
indicate that the system is in read only mode.
Note:
The
MS/SQL Interface program is not supported by the
Mirror Database and Redundant Server
.
Even though the MS/SQL Interface cannot connect to the
Mirror Database and Redundant Server
,
the MS/SQL Interface will buffer all the events.
Logout
and Idle
You
will access this tab to specify the EntraPass applications behaviour when
idle (when there is no action on the keyboard from the operator).
•
:
the operator will have to re-inter his user name and password to enable
the server application again. The maximum allowed delay is (mm:ss): 9
minutes and 59 seconds.
•
:
the server application will be minimized and sent to the task bar when
the specified delay expires, if the operator who is currently logged in
is inactive. The maximum allowed delay is (mm:ss): 59 minutes and 59 seconds.
•
if
checked, this option obliges operators to authenticate themselves by entering
user name and password to close the Server application.
•
:
if checked, EntraPass will notify the last operator who is logging out.
•
:
the workstation/server name will be displayed on top of the window.
•
:
the workstation name will be displayed in the lower part of the window.
•
:
if checked, the five most recent operators to log into any EntraPass application
will be displayed in the login dialog. This feature allows for easier
system access for the operators who will simply select their user name
and enter their password. It can also be used for administrative follow
up where a System Administrator can view the list of operators who have
recently logged on a specific application.
Note:
Despite
the advantages, it is recommended to disable the Display Login List whenever
system security is at stake.
Schedule
The
tab
is where you will be able to upgrade to advanced schedule capability.
In fact, EntraPass offers users more flexibility and ease of use by grouping
schedules per gateway, connection or system logical components. This option
is not automatically enabled upon installation of version 3.18 and higher
of EntraPass.
Note:
Make
sure that you really need to upgrade to advance schedule before checking
the box.
Schedules
are grouped as follows:
•
:
System schedules are applicable to system logical components such as:
event parameters, operators login schedules, video triggers, etc. System
schedules are not loaded in a particular controller; they are applicable
to all the system. You can program an unlimited number of system schedules.
•
Multi- site schedules
: These
are defined per connection. You can define 100 schedules per Multi-site
for such purposes as power supervision (controllers), door unlocking,
REX trigger (doors), activation mode (relay), input monitoring, etc.
•
After
checking the box and clicking
,
a warning will popup on screen indicating that the action is reversible
but with consequences.
•
We
strongly suggest that you perform a backup of your data before activating
this option.
•
Once
the process has been completed, you will notice that the
tab
will have disappeared from the System Parameter dialog.
•
Extend schedule interval to 20
:
This feature allows increasing the
number of schedule intervals to 20. Clicking
OK
will display the following warning message:
A
validity test will be performed by EntraPass to ensure that existing schedules
are not linked with controllers other that KT-400. In addition, the following
rules need to be followed:
•
A
20 intervals schedule can be changed to 4 intervals but not the opposite.
•
For
multi-site gateways, 20 intervals schedules are compatible with KT-400
and KT-400 V1 controllers only.
Note: 20 intervals schedules
that are not supported cannot be selected. The 
button
is displayed at the right side of the field.
Note:
Schedules
with 20 intervals can be used with KT-400 and KT-400 V1 controllers only.
• Enable schedule to bypass Rex: In order to enable the primary and secondary Rex Bypass message schedule options for doors, The Enable schedule to bypass Rex option must be selected. Please refer to Door Configuration for more details.
Diagnostic
The
diagnostic feature allows the system to make network diagnostic.
• uses
the PING (Packet INternet Groper) utility program. This stand-alone program
diagnoses network intermittent related problems and/or determines whether
a specific IP address is accessible. For details on the PING program,
see PING Diagnostic.
•
reference
will
display system components unique numbers. For example, if you are in the
Door dialog, you can view the door number by placing your mouse cursor
over the Door scroll list. A hint will pop up to display the component’s
(door) unique number.
Icon
Status
The
parameter
allows you to define a period of time before the workstation queries the
server for the latest button statuses. The higher the delay, the lower the
button refresh rate will be, therefore creating less traffic on the network.
The maximum time out delay is 1 min. 30 seconds.
Service
Login Information
The
information entered here is required when the Server runs as a service
and network resources need to be accessed from the Server. Service Login Information is
required for the Backup Scheduler when using a network drive.
•
You
need to check the
box
to enable the feature.
•
You
must
enter
the server
,
the
and
the
twice
for confirmation.
Note:
When
there is no domain name or workgroup configured, you must enter the
Computer Name
instead,
in the
Domain
Name
field.
Password
Rules
The purpose of this
feature is to add more parameters to the actual operator’s password.
1 - From the Options
menu, select System parameters.
The password rules are
:
• A minimum of 8 characters and a maximum of 20.
• A minimum of 0 and a maximum of 20 numerical characters.
• A minimum of 0 and a maximum of 20 special characters.
• A minimum of 0 and a maximum of 20 uppercase letters.
Note: Once selected, all newly created or modified operators
will need to comply to these new password rules.
Firmware Parameters
This section contains all the information pertaining
to controllers, gateways and IP communication module, as well as the section
to update you firmware.
Note: The KTES tab will be available only if a KTES controller
have been previously defined in the system. See Kantech
Telephone Entry System (KTES) Configuration for more information.
KT-100
The tab
specifies the location of the folder containing the firmware for KT-100
controllers. The system will use this data to update the installed controllers
(not available in EntraPass KTES Edition).
KT-300
The tab
specifies the location of the folder containing the firmware for KT-300
controllers. The system will use this data to update the installed controllers
(not available in EntraPass KTES Edition).
KT-400
•
When checked,
the
option
will allow operators to upgrade the KT-400 firmware from the
button from the
>
dialog in EntraPass.
•
Enable
automatic firmware update: Select to make an update of each KT-400 with
a different firmware version.
Note:
The automatic
firmware update function applies only to KT-400s that support it.
Note:
The multi-site
Gateway must be restarted in order to enable the TFTP KT-400 updater.
•
For security
reasons, you may decide, as a System Administrator to disable this option
and not allow operators to update the firmware.
KT-1
• When checked,
the option
will allow operators to upgrade the KT-1 firmware from the button from the > dialog in EntraPass.
• Enable
automatic firmware update: Select to make an update of each KT-1 with
a different firmware version.
Note: The automatic
firmware update function applies only to KT-1s that support it.
Note: The multi-site
Gateway must be restarted in order to enable the TFTP KT-1 updater.
• For security
reasons, you may decide, as a System Administrator to disable this option
and not allow operators to update the firmware.
• Select the Firmware flashing mode to apply.
KTES
The
tab
specifies the location of the folder containing the firmware for the KTES.
The system will use this data to update the installed KTES.
Kantech
IP Link
The
tab
specifies the location of the folder containing the firmware for the
Kantech IP Link module
.
The system will use this data to update the installed firmware
.
•
When checked,
the
option
will allow operators to upgrade the IP Link firmware from the
button from the
>
dialog in EntraPass.
Note:
The Multi-site
Gateway must be restarted in order to enable the TFTP IP Link updater.
•
For security
reasons, you may decide, as a System Administrator to disable this option
and not allow operators to update the firmware.
KT-401
The
tab
specifies the location of the folder containing the firmware for KT-401
controllers. The system will use this data to update the installed controllers
.
•
When checked,
the
option
will allow operators to upgrade the KT-401 firmware from the
button from the
>
dialog in EntraPass.
•
Enable
automatic firmware update: Select to make an update of each KT-401 with
a different firmware version.
Note:
The automatic
firmware update function applies only to KT-401s that support it.
Note:
The multi-site
Gateway must be restarted in order to enable the TFTP KT-401 updater.
• For security reasons, you may decide, as a System
Administrator to disable this option and not allow operators to update
the firmware.
Image
Parameters
The
Image section
is where you will define parameters for the badging features. You will
define image quality for picture, signature and background images.
•
If you
are using the badging feature, it is recommended to leave the jpeg quality
to default. Reducing the image quality may affect the quality of the pictures
imported from badges.
•
If you
are not using the badging feature, you may reduce the jpeg quality of
your images so that they will not occupy a large space in the database.
You must take in consideration, however, that reducing the quality of
the saved images may affect the quality of the photos imported into badges.
A
parameter allows you to save cards and visitor card pictures, signatures
and background graphics to a file instead of directly to the database.
We are offering this option for sites that have large banks of pictures
and graphics. The picture, signature and graphic database can currently
contain up to 2 Gb of data each. The parameter will be used in instances
where a site may need more space to save pictures, signatures and graphics.
Picture
and Badging
The
picture and badging feature allows you to adjust the image and signature
quality for use with the Badging feature.
•
Unchecking
tells
the system to save pictures (or signatures) in a tiff format.
Note:
Remember
that this may affect the image quality. If you are not an advanced user,
leave these values to default.
•
The
and
indicate
the quality of the image that will be saved. If you choose 10, the saved
image quality will be poor; 100 indicates an excellent quality.
•
Select
the location of the
for
pictures and signature. Four choices are available (top-right, top-left,
bottom-right and bottom-left). By default, the system chooses the bottom
left-hand corner for the transparent background colour. EntraPass allows
operators to choose a more suitable colour.
•
When
checking the
box,
the system will create
and
directories
under
C:\Program
Files\Kantech\Server_CE\Data
where
all pictures and signatures will be saved instead of directly in the database.
•
When
checking the
box,
the system will create
and
directories
under
C:\Program
Files\Kantech\Server_CE\Data
where
all visitor pictures and signatures will be saved instead of directly
in the database.
Note:
When modifying
an existing picture or signature, EntraPass will save it to the appropriate
file and delete the corresponding entry in the database.
Graphic
The
graphic feature allows you to adjust the graphic quality for use with
the EntraPass software.
•
Unchecking
tells
the system to save graphics in a tiff format.
Note:
Remember
that this may affect the image quality. If you are not an advanced user,
leave these values to default.
•
The JPEG
quality value for
(
)
indicates the quality of the image that will be saved. If you choose 10,
the saved image quality will be poor; 100 indicates an excellent quality.
•
When
checking the
box,
the system will create a
directory
under
C:\Program
Files\Kantech\Server_CE\Data
where
all graphics will be saved instead of directly in the database.
Note: When modifying an existing graphics, EntraPass will save
it to the appropriate file and delete the corresponding entry in the database.
Report
Parameters
Thetab
enables users to define the field separator for reports, disk free space
threshold and user name format.
CSV
Under
the
tab, you can define the field separator for your reports.
•
By default,
the system uses a comma (,) as the
.
You can modify the comma for another character. Other options are: Period,
Equal, Semicolon, Colon, Space and tab.
•
It is
recommended to check the
option
When
selected, CSV (comma separated values) as the output process for your
reports, by default, the system includes the date and the time in a single
field. When you select this option, the system will separate the date
and the time fields.
Disk
Space
This
feature is a protection when for instance a huge report has been requested.
In this case, the system will abort the execution of the report and displays
an alert message indicating the reason of the cancellation.
•
:
scroll-down
list allows you to specify the minimum amount of free disk space required
for the execution of reports. The range value is 2000 to 999,999 MB.
•
Maximum event for email report
scroll-down
list allows you to specify the maximum number of events that can be sent
via an email report. The range value is 100 to 100,000 events.
•
Maximum event for standard report
scroll-down
list allows you to specify the maximum number of events that can be sent
in a report. The range value is 1000 to 500,000 events.
• Simultaneous report process: specify the maximum number of reports that can be generated simultaneously. Up to 10 reports can be executed simultaneously without affecting the performance of the system.
User
Name Format
Specifying
the user name format will tell the system how card holder’s names will
be displayed in EntraPass.
•
should
be checked if you want to select a method of parsing the user’s name in
the system.
•
lets
you select the parsing method. Options are: Begin with last name, Begin
with first name.
•
lets
you select the character that will be used to parse the user name fields.
Options are: Comma, Period, Equal, Semicolon, Colon, Space.
•
should
be left empty unless you wish to keep the previous method (EntraPass Version
3.17 and lower) of strict searching a card field for reports.
Note:
Prior to
version 3.18 of EntraPass, the system used a strict search method that
required Administrators to enter specific upper and lower boundaries to
attain specific results. For example, for generating a report that included
all users whose last name started with A, the lower boundary had to be
A and the upper boundary had to be AZZZZZ. Now, the system will display
all user names that start with an A just by entering A as a lower and
upper boundary.
Video
Parameters
The
section
will display only if the Video integration option is enabled in the EntraPass
system. You will define the time synchronization, remote video process
and JPEG format for video images.
Parameters
The
tab
allows you to define parameters for the video process.
•
will
keep the EntraPass server from updating the video server date and time
following a manual modification of time. This feature is useful when,
for example, you want to keep all recording events that occurred at the
video server regardless of the actual time at the EntraPass server.
•
The
section
contains parameters that define remote management of video processes between
the EntraPass Server and the video servers connected to EntraPass. It
manages all the tasks (controls) related to: recordings, polls, events,
and presets and patterns.
•
field
allows you to enter the number of applications that will be simultaneously
launched for processing presets and patterns. The system is preset with
a range value of 1 to 8 concurrent applications.
Note:
A
Preset
and
Pattern Control application is launched each time a video recording is
started following a trigger on a preset. If you set this number to 1 and
if there are for instance more than 1 video servers with presets and patterns
defined, the control application will process presets on all video servers.
If you decide to increase the number of Preset and Pattern Control Applications,
keep in mind that running many concurrent applications takes a great amount
of system resources.
•
will
allow the system to terminate and automatically restart the Remote Video
Process application a few seconds later. This option may be used in instances
when the video events are not being displayed.
•
will
allow the system to terminate the Control applications (recordings, polls,
events and preset and patterns) and automatically restart the Remote Video
Process application.
•
Log
Video process error
will
allow the system to keep a log of all video process errors in the EntraPass
server files. Video process errors are logged in
C:\Program
files\Kantech\Server_CE\Bin\Log.
Each
Remote Video Process Control application generates a log file:
•
RVP_LOG_00.txt
(errors generated by RVP0.exe)
•
RVPPoll_LOG_01.txt
(errors generated by RVPPOLL1.exe)
•
RVPEvent_LOG_02.txt
(errors generated by RVEVENT3.exe)
•
RVPRecord_LOG_03.txt
(errors generated by RVPRECORD3.exe).
•
RVPControl_LOG_04.txt
(errors generated by RVPCONTROL4.exe).The system will generate as many
log files as there are control applications running concurrently (RVPControl_LOG_05
to 08). The number of error log files will be equal to the number defined
in the
field
Snap:
The
option
allows you to define the image quality that will display in the video
thumbnails.
•
The
indicates
the quality of the image that will be saved as a thumbnail for each video.
If you choose 10, the saved image quality will be poor; 100 indicates
an excellent quality.
Intellex:
The
options
allow you to define the bandwidth allowed for the video process (for Intellex
only).
•
will
disable DirectX, a Windows® technology that enables higher performance
when working or viewing graphics and other multimedia contents, including
video and sound. By default, DirectX is enabled with the Video feature.
You may sometimes need to disable it if, for example, video images are
not correctly displayed or are not displayed at all.
Note:
The
system
will use more system resources when DirectX is disabled
•
Limit video bandwidth
allows
you to reduce or increase the bandwidth required to stream live video
without compromising video storage quality and computer performance. The
range value is between 64 KB/s to 8192 KB/s. The value will apply to all
workstations
including
the EntraPass Server
.
However, for any specific workstation, this value can be reduced locally
from the Options toolbar > Multimedia Devices > Video
.
•
Video vault save delay
is
used to indicate the time delay before the video vault recording can be
played back.
Note:
The
workstation value cannot
exceed
the EntraPass Server value.
HDVR:
•
Video
vault save delay
is
used to indicate the time delay before the video vault recording can be
played back.
TVR:
• Video vault
save delay is used to indicate the time delay before the video
vault recording can be played back.
Time
Parameters
The
section
allows you to specify which gateway will be used to automatically adjust
the time of all the computers connected to the EntraPass server. This
feature is very useful when managing remote sites.
Note:
The
gateway polls the first controller on the first site at 5:47 am or 05:47,
1:47 pm or 13:47 and 7:47 pm or 19:47 to get the controller time.
•
will disable the option.
•
will
automatically synchronize the time of all computers with the Gateway selected
in the scrolling list.
• will automatically synchronize
the time of all computers at regular intervals. You must also select the
rate of in
the adjacent selection box. The range value is 1 to 9999 hours.
Credentials
Parameters
Card
Under
the
tab,
System Administrators will be able to migrate their EntraPass system to
enhanced user management where users are managed by their user name as
well as their card number(s).
Each card holder will be handled by user name and have
up to 5 different numbers.
This will allow for creating cards without assigning card number to the
new cards, see
Issuing
a New Card in Enhanced User Management EnvironmentThis
option will be used with the EntraPass Web for card management.
For more information on the EntraPass Web, please refer to the
EntraPass Web Help.
Note:
Enabling
the migrate to enhanced user management is
NOT REVERSIBLE through the software
.
However, when the system is migrating data, a backup is performed in EntraPass,
so this can be restored to return to its previous action.
• : when checked, EntraPass will migrate to the enhanced
user management (see Issuing
a New Card in Enhanced User Management Environment for more details).
After
checking the box and clicking ,
a warning will popup on screen indicating that the action is irreversible
before EntraPass performs a backup of your data.
Once
the process has been completed, you will notice that the option is greyed
out under the
tab.
1 -
Enable access level exceptions
:
When checked, access level exceptions can be enabled by user for each
door. On activation, the user will receive a warning message indicating
that the controller reload process might slow down (to see how to link
a specific schedule to a door, please refer to Access
Exception).
Workstation
and Server
Toolbar
Buttons
The
toolbar buttons size can be increased up to 2.5 times the original size,
in order to improve visibility of the text below the button.
This
is applicable to the EntraPass Server and the EntraPass Workstation.
Logout
and log back in to apply the change to the toolbar.
Assign a New Connection to a Site
Note: Please refer to Connection Configuration for more details
To enable or disable the feature, select an option:
• Prompt: System will prompt the user to specify the site to be connected to (optional) when creating a new connection.
• Mandatory: System will prompt the user to specify the site to be connected to (mandatory) when creating a new connection.
• Disable (default)
Note: No reference will be made virtual sites unless at least one has been created previously (see Site Configuration for details).
Integration
The
Integration tab
allows the user to select third party hardware that has been integrated
to EntraPass by Kantech.
DLL registration:
The available DLL in this menu will be used to specify which type of hardware
the customer will connect to EntraPass.
• Click on Add to
integrate another DLL. For additional details, see Integrated
Panel Configuration.
Note:
The
DLL integration
must be done at the EntraPass Server
in
order to communicate with the Multi-site Gateway where the
third party hardware
is physically connected and powered up.
Virtual keypad:
The Virtual
keypad tab
allows the user to customize the virtual keypad screen display. Three
different display modes can be selected: Floating,
Modal or
Stay
on top.
Web Interface
Web tab
Use the Web interface button to configure EntraPass Web parameters.
• Allow messages to EntraPass Web: Select to allow the operator to see messages in EntraPass Web.
• Maximum web messages: Select a maximum from the counter.
• Signature pad pen width: Select a width value for the pen used with the signature pad.
• Maximum request simultaneously by session:Select the maximum number of report requests that can be done simultaneously.
• Message filter for web messages: From the drop-down list, select a filter for the messages to be displayed.
• Badge image ratio for web: Use the selector to increase the image printing quality (default value is 2). Note that increasing the ratio value will also increase the file size.
Web Customization tab
• Custom color: Click to change the color used in the interface (menus perimeter lines for example).
• Page logo: Click to insert (or change) a logo in the top left corner of the interface.